Getting Help

Beware of phishing attempts and emails impersonating the team at BaseScan Take note of our official support and communication channels as below.

General Support Tickets

The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.

Keep in mind that as a block explorer service, we cannot cancel, refund or reverse transactions as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the BaseScan Information Center.

Reach out to us via a support ticket.

Twitter

For general updates, new feature releases and community support, keep in touch with us via Twitter.

Follow us on Twitter.

Status Page

Announcements for ongoing and scheduled maintenance works that may affect certain services used.

Check BaseScan's network status.